Savvius Support Forums

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by DJWP
Mon Feb 06, 2017 12:08 pm
Forum: OmniPeek Support
Topic: Not able to capture all Data Packets with A6210
Replies: 1
Views: 2613

Re: Not able to capture all Data Packets with A6210

We have seen this type of issue with iPerf before, as it does not generate wireless traffic. We will need more details about your topology, but can assure you this is not an issue with Omnipeek, but an issue with the way iPerf works in this type of environment. Please contact Tech Support directly: ...
by DJWP
Fri Feb 03, 2017 10:54 am
Forum: OmniPeek Support
Topic: Voice MSA
Replies: 2
Views: 2807

Re: Voice MSA

Hello again-

We looked at your files. The reason it does not work is that MSA does not support UDP flows:

Omnipeek Users' Guide, page 291.
by DJWP
Fri Feb 03, 2017 9:56 am
Forum: OmniPeek Support
Topic: Voice MSA
Replies: 2
Views: 2807

Re: Voice MSA

It would be much easier to just compare the delta times of the two packets. Creating an MSA from just two packets is problematic. Please contact Support directly:

https://www.savvius.com/support/contact
by DJWP
Tue Jan 31, 2017 3:30 pm
Forum: OmniPeek Support
Topic: Dynamic Decode
Replies: 5
Views: 3908

Re: Dynamic Decode

You should be able to select any element in the decode, right click and Add Decode Column. This can be done multiple times for as many items as you like. This feature has been requested for many years by customers. If you still have questions, or think the software is not performing properly, please...
by DJWP
Tue Nov 22, 2016 12:51 pm
Forum: OmniPeek Support
Topic: Version 6.5.1 - how to collapse threads?
Replies: 1
Views: 2727

Re: Version 6.5.1 - how to collapse threads?

We would recommend contacting support so that they can put you in touch with your local sales rep. This way, they can determine which flavor of Omnipeek you have and its capabilities. The current version does in fact have an Expert View designed for this purpose- https://www.savvius.com/support/cont...
by DJWP
Mon Nov 14, 2016 9:55 am
Forum: OmniPeek Support
Topic: Capture with tcpdump on Synology
Replies: 3
Views: 4793

Re: Capture with tcpdump on Synology

Please contact Support directly:

https://www.savvius.com/support/contact
by DJWP
Thu Nov 10, 2016 10:00 am
Forum: OmniPeek Support
Topic: Capture with tcpdump on Synology
Replies: 3
Views: 4793

Re: Capture with tcpdump on Synology

The TCPDump adapter in Omnipeek requires that a password be used. You cannot leave that field blank.
by DJWP
Tue Nov 01, 2016 8:58 am
Forum: OmniPeek Support
Topic: how to configure GPS daemon
Replies: 1
Views: 3911

Re: how to configure GPS daemon

Hello, David-

This is a known issue with the 64 bit version of Omnipeek. If you install the 32-bit version, you should get the COM port options.

This issue is slated to be fixed in a future version of Omnipeek.
by DJWP
Tue Oct 25, 2016 9:56 am
Forum: OmniPeek Support
Topic: How to capture the Broadcom 802.11n with turboQAM packet.
Replies: 1
Views: 3576

Re: How to capture the Broadcom 802.11n with turboQAM packet.

We have never encountered turboqam packets, but if it modifies the QAM value on the same channel, there may be an issue with capture, as the Ralink Chipset in the OmniWiFiAC adapter dictates the channels that can be captured. If this modified QAM is outside the 8.0211n specification then that may be...
by DJWP
Wed Oct 19, 2016 1:12 pm
Forum: OmniPeek Support
Topic: Decrypting WLAN using keys from another capture
Replies: 1
Views: 2971

Re: Decrypting WLAN using keys from another capture

As long as you have the EAPOL keys between the STA and AP when they first associate, you should be able to decrypt the traffic with the appropriate key set. If you have a new STA and AP association, then you will need to capture those EAPOL keys and apply a different key set. You can have multiple W...
by DJWP
Wed Oct 19, 2016 12:58 pm
Forum: OmniPeek Support
Topic: Modify capture filter and/or display filter during capture?
Replies: 1
Views: 2835

Re: Modify capture filter and/or display filter during capture?

Yes, when a capture is running, you can insert a filter on the Filter Bar, click the green arrow to the far right, and it will give you the packets based on that filter-
by DJWP
Wed Sep 21, 2016 8:04 am
Forum: Network Troubleshooting
Topic: Omnipeek - Accuracy of time
Replies: 1
Views: 17183

Re: Omnipeek - Accuracy of time

The time resolution will usually be a factor of the Atheros driver and is not handled by Omnipeek.

We would suggest you contact Tech Support directly for this type of detailed question:


https://www.savvius.com/support/contact
by DJWP
Thu Sep 15, 2016 10:06 am
Forum: OmniPeek Support
Topic: GVSP and GVCP decoders
Replies: 1
Views: 4246

Re: GVSP and GVCP decoders

We would encourage you to contact your account rep and let them know about your needs for this decode. They will be able to file a feature request for our engineering group.
by DJWP
Fri Aug 26, 2016 7:54 am
Forum: Network Troubleshooting
Topic: VOIP Analysis - Overlap_Sending
Replies: 1
Views: 2135

Re: VOIP Analysis - Overlap_Sending

Hello-

Are you doing VoIP over wireless? Overlap is used to describe transmissions across channels.

We would encourage you to contact Support directly in order to provide more details and context for your question.

https://www.savvius.com/support/contact
by DJWP
Mon Aug 22, 2016 9:25 am
Forum: OmniPeek Support
Topic: OmniPeek "decode view" not working
Replies: 10
Views: 28763

Re: OmniPeek "decode view" not working

Windows XP is no longer supported by Omnipeek.

The WLAN drivers are installed in the current version of Omnipeek (9.2) here:

C:\Program Files\Savvius\OmniPeek\Drivers

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