Savvius Support Forums

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by DJWP
Mon Nov 14, 2016 9:55 am
Forum: OmniPeek Support
Topic: Capture with tcpdump on Synology
Replies: 3
Views: 3349

Re: Capture with tcpdump on Synology

Please contact Support directly:

https://www.savvius.com/support/contact
by DJWP
Thu Nov 10, 2016 10:00 am
Forum: OmniPeek Support
Topic: Capture with tcpdump on Synology
Replies: 3
Views: 3349

Re: Capture with tcpdump on Synology

The TCPDump adapter in Omnipeek requires that a password be used. You cannot leave that field blank.
by DJWP
Tue Nov 01, 2016 8:58 am
Forum: OmniPeek Support
Topic: how to configure GPS daemon
Replies: 1
Views: 2548

Re: how to configure GPS daemon

Hello, David-

This is a known issue with the 64 bit version of Omnipeek. If you install the 32-bit version, you should get the COM port options.

This issue is slated to be fixed in a future version of Omnipeek.
by DJWP
Tue Oct 25, 2016 9:56 am
Forum: OmniPeek Support
Topic: How to capture the Broadcom 802.11n with turboQAM packet.
Replies: 1
Views: 2365

Re: How to capture the Broadcom 802.11n with turboQAM packet.

We have never encountered turboqam packets, but if it modifies the QAM value on the same channel, there may be an issue with capture, as the Ralink Chipset in the OmniWiFiAC adapter dictates the channels that can be captured. If this modified QAM is outside the 8.0211n specification then that may be...
by DJWP
Wed Oct 19, 2016 1:12 pm
Forum: OmniPeek Support
Topic: Decrypting WLAN using keys from another capture
Replies: 1
Views: 1712

Re: Decrypting WLAN using keys from another capture

As long as you have the EAPOL keys between the STA and AP when they first associate, you should be able to decrypt the traffic with the appropriate key set. If you have a new STA and AP association, then you will need to capture those EAPOL keys and apply a different key set. You can have multiple W...
by DJWP
Wed Oct 19, 2016 12:58 pm
Forum: OmniPeek Support
Topic: Modify capture filter and/or display filter during capture?
Replies: 1
Views: 1541

Re: Modify capture filter and/or display filter during capture?

Yes, when a capture is running, you can insert a filter on the Filter Bar, click the green arrow to the far right, and it will give you the packets based on that filter-
by DJWP
Wed Sep 21, 2016 8:04 am
Forum: Network Troubleshooting
Topic: Omnipeek - Accuracy of time
Replies: 1
Views: 2629

Re: Omnipeek - Accuracy of time

The time resolution will usually be a factor of the Atheros driver and is not handled by Omnipeek.

We would suggest you contact Tech Support directly for this type of detailed question:


https://www.savvius.com/support/contact
by DJWP
Thu Sep 15, 2016 10:06 am
Forum: OmniPeek Support
Topic: GVSP and GVCP decoders
Replies: 1
Views: 2948

Re: GVSP and GVCP decoders

We would encourage you to contact your account rep and let them know about your needs for this decode. They will be able to file a feature request for our engineering group.
by DJWP
Fri Aug 26, 2016 7:54 am
Forum: Network Troubleshooting
Topic: VOIP Analysis - Overlap_Sending
Replies: 1
Views: 1061

Re: VOIP Analysis - Overlap_Sending

Hello-

Are you doing VoIP over wireless? Overlap is used to describe transmissions across channels.

We would encourage you to contact Support directly in order to provide more details and context for your question.

https://www.savvius.com/support/contact
by DJWP
Mon Aug 22, 2016 9:25 am
Forum: OmniPeek Support
Topic: OmniPeek "decode view" not working
Replies: 10
Views: 26862

Re: OmniPeek "decode view" not working

Windows XP is no longer supported by Omnipeek.

The WLAN drivers are installed in the current version of Omnipeek (9.2) here:

C:\Program Files\Savvius\OmniPeek\Drivers
by DJWP
Thu Aug 11, 2016 8:02 am
Forum: OmniPeek Support
Topic: Details on Protocol , plugin , OS supported by OmniPeek
Replies: 1
Views: 2251

Re: Details on Protocol , plugin , OS supported by OmniPeek

The answer to all questions except #2 is yes. We do not support UDS at the present time.

For detailed information on our products features and capabilities, please contact our sales manager in the EMEA region, Riaz Khan, rkhan@savvius.com
by DJWP
Thu Aug 11, 2016 7:55 am
Forum: OmniPeek Support
Topic: I CANNOT Registe as a mypeek member because I don't know how to input CAPTCHA.
Replies: 1
Views: 1684

Re: I CANNOT Registe as a mypeek member because I don't know how to input CAPTCHA.

The latest version of the Ralink drive is 5.1.12.50. You can download it on our ftp site here:

ftp://wpupload:packetup@wps-ftp.savvius ... .12.50.zip
by DJWP
Mon Aug 01, 2016 12:34 pm
Forum: OmniPeek Support
Topic: Capturing a remote Extreme Networks AP
Replies: 2
Views: 2576

Re: Capturing a remote Extreme Networks AP

Omnipeek does not support the Extreme Networks AP using the Access Point Capture Adapter. However, if the Extreme device support RPCap, you could use that configuration within Omnipeek instead and that may work for you. For the Adapter go to Aggregator>Roaming and you can set up an RPCap interface t...
by DJWP
Thu Jun 23, 2016 3:45 pm
Forum: Drivers
Topic: driver for TP-Link TL-WN722N
Replies: 1
Views: 1968

Re: driver for TP-Link TL-WN722N

We ship an Atheros driver with OmniPeek here:

C:\Program Files\Savvius\OmniPeek\Drivers\Atheros\Atheros_USB_3.0
by DJWP
Wed May 11, 2016 11:42 am
Forum: OmniPeek Support
Topic: Dropped packets reported by summary statistics
Replies: 1
Views: 7405

Re: Dropped packets reported by summary statistics

Please contact Tech Support so they can get all the details on your Capture Options to determine the cause of the dropped packets:

https://www.savvius.com/support/contact

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