Savvius Support Forums

Search found 654 matches

by DJWP
Fri Aug 26, 2016 7:54 am
Forum: Network Troubleshooting
Topic: VOIP Analysis - Overlap_Sending
Replies: 1
Views: 2324

Re: VOIP Analysis - Overlap_Sending

Hello-

Are you doing VoIP over wireless? Overlap is used to describe transmissions across channels.

We would encourage you to contact Support directly in order to provide more details and context for your question.

https://www.savvius.com/support/contact
by DJWP
Mon Aug 22, 2016 9:25 am
Forum: OmniPeek Support
Topic: OmniPeek "decode view" not working
Replies: 13
Views: 29116

Re: OmniPeek "decode view" not working

Windows XP is no longer supported by Omnipeek.

The WLAN drivers are installed in the current version of Omnipeek (9.2) here:

C:\Program Files\Savvius\OmniPeek\Drivers
by DJWP
Thu Aug 11, 2016 8:02 am
Forum: OmniPeek Support
Topic: Details on Protocol , plugin , OS supported by OmniPeek
Replies: 1
Views: 3703

Re: Details on Protocol , plugin , OS supported by OmniPeek

The answer to all questions except #2 is yes. We do not support UDS at the present time.

For detailed information on our products features and capabilities, please contact our sales manager in the EMEA region, Riaz Khan, rkhan@savvius.com
by DJWP
Thu Aug 11, 2016 7:55 am
Forum: OmniPeek Support
Topic: I CANNOT Registe as a mypeek member because I don't know how to input CAPTCHA.
Replies: 1
Views: 3172

Re: I CANNOT Registe as a mypeek member because I don't know how to input CAPTCHA.

The latest version of the Ralink drive is 5.1.12.50. You can download it on our ftp site here:

ftp://wpupload:packetup@wps-ftp.savvius ... .12.50.zip
by DJWP
Mon Aug 01, 2016 12:34 pm
Forum: OmniPeek Support
Topic: Capturing a remote Extreme Networks AP
Replies: 2
Views: 4099

Re: Capturing a remote Extreme Networks AP

Omnipeek does not support the Extreme Networks AP using the Access Point Capture Adapter. However, if the Extreme device support RPCap, you could use that configuration within Omnipeek instead and that may work for you. For the Adapter go to Aggregator>Roaming and you can set up an RPCap interface t...
by DJWP
Thu Jun 23, 2016 3:45 pm
Forum: Drivers
Topic: driver for TP-Link TL-WN722N
Replies: 1
Views: 3209

Re: driver for TP-Link TL-WN722N

We ship an Atheros driver with OmniPeek here:

C:\Program Files\Savvius\OmniPeek\Drivers\Atheros\Atheros_USB_3.0
by DJWP
Wed May 11, 2016 11:42 am
Forum: OmniPeek Support
Topic: Dropped packets reported by summary statistics
Replies: 1
Views: 8795

Re: Dropped packets reported by summary statistics

Please contact Tech Support so they can get all the details on your Capture Options to determine the cause of the dropped packets:

https://www.savvius.com/support/contact
by DJWP
Mon Mar 28, 2016 3:35 pm
Forum: OmniPeek Support
Topic: Omnipeek in Bootcamp ?
Replies: 1
Views: 5889

Re: Omnipeek in Bootcamp ?

Hi, M-

Although some customers use OmniPeek in a virtual environment on a Mac, the Apple hardware is not really a supported platform. That being said, of all the virtual environments available, Bootcamp has been reported to be the most problematic.
by DJWP
Mon Mar 28, 2016 9:59 am
Forum: OmniPeek Support
Topic: OmniPeek Enterprise information please
Replies: 3
Views: 4967

Re: OmniPeek Enterprise information please

We will have sales contact you.
by DJWP
Wed Mar 23, 2016 8:28 am
Forum: OmniPeek Support
Topic: OmniPeek Enterprise information please
Replies: 3
Views: 4967

Re: OmniPeek Enterprise information please

Please send an email to sales@savvius.com and they will be able to answer all of your questions.
by DJWP
Fri Mar 04, 2016 8:50 am
Forum: OmniPeek Support
Topic: Can I use same chipset with different manuf. to be the 802.11ac's capture device?
Replies: 3
Views: 6497

Re: Can I use same chipset with different manuf. to be the 802.11ac's capture device?

Hello- We have not tested OmniPeek with any of the adapters you reference. However, the current Ralink driver used by OmniPeek (5.1.12.48) appears to work with all the 2870 based Ralink/MediaTek adapters. We would encourage you to load the driver and let us know the result. You can get the driver he...
by DJWP
Fri Mar 04, 2016 8:45 am
Forum: OmniPeek Support
Topic: OP Client back/fwd compatability
Replies: 1
Views: 3726

Re: OP Client back/fwd compatability

Hi, Brian-

Here are your answers:

1. Is the OP 9.1 client backward compatible with the 9.0.3 engine?.....Yes
2. Is the OP 9.0.4 client forward compatible with the 9.1 engine?....No, you always have to have a client that is the same or newer than the engine.
by DJWP
Mon Feb 29, 2016 9:19 am
Forum: OmniPeek Support
Topic: Omnipeek as a cybersecurity tool
Replies: 1
Views: 4250

Re: Omnipeek as a cybersecurity tool

Hello- Thanks for the inquiry- Please contact Savvius Technical Support directly. They will be able to determine your account rep who will be able to set up a session with a systems engineer to go over your security needs and help you use our products most effectively for that purpose: https://www.s...
by DJWP
Thu Feb 25, 2016 9:11 am
Forum: OmniPeek Support
Topic: How do I create a local user?
Replies: 4
Views: 5158

Re: How do I create a local user?

Please contact Tech Support directly. You will need to change the authentication type using the Capture Engine Manager to OS authentication only from TACACS:

https://www.savvius.com/support/contact

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