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Inconsistent Apdex figures compared to response times

Posted: Wed Aug 15, 2012 7:18 am
by fixer
Omnipeek shows consistent average and worst response times for many clients on a corporate application (outlook email). Average is around 0.02 and worst around 0.5.

In some cases Apdex figures are around 0.7 to 1 but others can be as low as 0.05 or 0.25. I've changed the Value of Threshold from 4 to 10 seconds in the eventfinder settings but this makes little difference.

Any suggestions as to why I might get these fluctuating results when the reality seems to be different?