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Web:client - Save Web Statistics crash

Posted: Thu Jan 10, 2013 5:15 pm
by vitala
Web:client -> save web statistics crashes omnipeek every time. I run Windows Server 2003 R2 (SP2), all .NET 4 updates are installed. Any ideas?

Event Type: Error
Event Source: .NET Runtime 4.0 Error Reporting
Event Category: None
Event ID: 1000
Date: 1/10/2013
Time: 2:53:08 PM
User: N/A
Computer: CICC-MISSVR2
Description:
Faulting application omnipeek.exe, version 7.0.0.44, stamp 50865ddf, faulting module omnipeek.exe, version 7.0.0.44, stamp 50865ddf, debug? 0, fault address 0x000e052e.

For more information, see Help and Support Center at .
Data:
0000: 41 00 70 00 70 00 6c 00 A.p.p.l.
0008: 69 00 63 00 61 00 74 00 i.c.a.t.
0010: 69 00 6f 00 6e 00 20 00 i.o.n. .
0018: 46 00 61 00 69 00 6c 00 F.a.i.l.
0020: 75 00 72 00 65 00 20 00 u.r.e. .
0028: 20 00 6f 00 6d 00 6e 00 .o.m.n.
0030: 69 00 70 00 65 00 65 00 i.p.e.e.
0038: 6b 00 2e 00 65 00 78 00 k...e.x.
0040: 65 00 20 00 37 00 2e 00 e. .7...
0048: 30 00 2e 00 30 00 2e 00 0...0...
0050: 34 00 34 00 20 00 35 00 4.4. .5.
0058: 30 00 38 00 36 00 35 00 0.8.6.5.
0060: 64 00 64 00 66 00 20 00 d.d.f. .
0068: 69 00 6e 00 20 00 6f 00 i.n. .o.
0070: 6d 00 6e 00 69 00 70 00 m.n.i.p.
0078: 65 00 65 00 6b 00 2e 00 e.e.k...
0080: 65 00 78 00 65 00 20 00 e.x.e. .
0088: 37 00 2e 00 30 00 2e 00 7...0...
0090: 30 00 2e 00 34 00 34 00 0...4.4.
0098: 20 00 35 00 30 00 38 00 .5.0.8.
00a0: 36 00 35 00 64 00 64 00 6.5.d.d.
00a8: 66 00 20 00 66 00 44 00 f. .f.D.
00b0: 65 00 62 00 75 00 67 00 e.b.u.g.
00b8: 20 00 30 00 20 00 61 00 .0. .a.
00c0: 74 00 20 00 6f 00 66 00 t. .o.f.
00c8: 66 00 73 00 65 00 74 00 f.s.e.t.
00d0: 20 00 30 00 30 00 30 00 .0.0.0.
00d8: 65 00 30 00 35 00 32 00 e.0.5.2.
00e0: 65 00 0d 00 0a 00 e.....

RE: Web:client - Save Web Statistics crash

Posted: Fri Jan 11, 2013 9:35 am
by DJWP
We tried to reproduce this but could not.

We would recommend reverting the program to factory defaults. If that is not successful, you might try a clean installation of the software. Instructions are below:

1) Uninstall OmniPeek using Add/Remove Programs

2) Delete C:\Documents and Settings\Username\Application Data\WildPackets

3) Delete C:\Program Files\WildPackets

4) Delete C:\Program Files\Common Files\WildPackets

After opening regedit, highlight Computer, go to Edit->Find, type in WildPackets
and click Find Next. Delete the first WildPackets line and from there hit F3 then delete any other
line you find WildPackets in until there are no more.

Reboot the machine.

Make sure you disable any Anti-Virus software before installing OmniPeek.

Then download a new OmniPeek executable installation file and install it.

RE: RE: Web:client - Save Web Statistics crash

Posted: Fri Feb 08, 2013 6:49 pm
by vitala
I am very happy to report that this has been fixed in 7.1

Thanks!!!

RE: RE: RE: Web:client - Save Web Statistics crash

Posted: Mon Feb 11, 2013 8:53 am
by DJWP
Thanks for letting us know, Vitala-